Thoughts on Obama’s Inauguration

I must say that yesterday was the first time I ever watched a Presidential Inauguration, and if that’s the case for me, then I must assume that’s true for millions of other people.

Being Asian, and in San Francisco, I’ve only experienced a little bit of bigotry growing up — nothing I’d write home about, so to speak. So I could never write about knowing what it feels to be African American, only that I’m a minority.

But just as I grew up watching re-runs of Star Trek (TOS), I finally saw the day where being what color didn’t matter — we live in a country where “anyone” can be president (well, you have to be a natural citizen).

I’m hopeful that President Obama will do a good job.

Yesterday was the first time I felt proud to be an American.

It’s been a long time since I’ve had that feeling.

Check out Whitehouse.gov

One other interesting thing about yesterday was that the Presidential website officially switched over to the new Obama Administration version.

Gone is the old 90′s style website.

In its place is a new Web 2.0 version, if you will.

There’s even an RSS subscription for the Whitehouse blog.

Check it out: www.whitehouse.gov

A few months ago I wrote about the Simple Pleasures in my life. Here’s a follow up post with 5 more:

1. Sleeping in late – this is especially high on my list, as being self-employed and with two kids, my days are often long, and I work on weekends, too. So the occasional morning of sleeping in is really welcomed. After a couple of intense days, there’s nothing like stretching out early in the morning, look lovingly at one’s partner still in deep slumber, and deciding to catch a few more winks. Next thing you know, it’s 10:30 AM.
2. An afternoon nap – almost a corollary to #1: I’m often up late working, or I have to wake up early to get in yet more work. Sometimes, before I pick up the kids, or perhaps during the time they do their after school homework, I sneak in a nap. Oh, so delicious! The bedroom faces towards the west, so we usually get the warm sunshine streaming in, and a short 15-20 minute nap really does wonders.
3. Beach revisited – we’re having terrific weather, and yesterday we took the kids out to the beach as a reward for having a great week at school. Being there reminded me of my earlier post, and now I could expand on it. Lying down on the warm sand, with the light ocean breezes sweeping over you is quite nice. Also nice, ironically, is rolling up your pants and getting into the freezing cold water. We were playing “tag” with the ocean, and got totally caught up in it — not to also mention the older kid got totally soaked from falling into the water!
4. Riding a bike – I’m not a runner or jogger because my knees complain afterwards, and to me it seems like it’s a lot of work to not get very far very fast. However, riding a bike is different. It can be more leisurely when you want, but also an intense work-out when you want. Plus, you cover more ground. The clickety-click of the gear system, scenery rolling by (Golden Gate Park, especially), all makes for an experience to relax the mind.
5. Listening to the kids – Their mom and I often enjoy listening to their conversations, which are often humorous and “cute” because kids say the funniest things (without meaning to be funny, usually). When that happens we just look at each other and smile — much more preferable to scolding them for something bad that they did.

Have a great weekend!

A couple of years ago, a friend bought one of my kids a toy bowling set. They took to it immediately and played and played with it. However, it wasn’t long before we noticed cracks developing in some of the pins.

Sure enough, at one point, one of the pins broke into several pieces after a particularly “intense” frame. I could only surmise that cheap, brittle plastic was used in the set’s construction. No doubt the toy was bought at one of those “5 and dime” stores (inflation has turned them into dollar stores).

Looking for Bargains

I’m not against being frugal — it used to be that I was always on the look-out for bargains. But, especially after that experience, and being self-employed for the last few years, I am more acutely aware that there is a lot behind the final product or service we see in ads or stores.

To Get Products to the Stores

Now, whenever I see a product — whether it’s a toy, or a piece of furniture, or even a car — I also see it as something that has undergone a production and distribution cycle that include things like conceptualization, resource acquisition, creation, distribution, marketing and customer service. (I apply the same evaluation for services: painting, roofing, landscaping, etc.)

Costs are Incurred at Every Step

I then think about the price in terms of the wholesale costs for each of these steps:

• conceptualization – paying designers, engineers, inventors, research and development, etc.
• resource acquisition – paying for, and growing and harvesting raw materials, digging them out of the ground, refinining etc.
• creation – the actual process of construction, through labor and/or machines, all of which must be paid for
• distribution – packaging, shipping, trucking, etc.
• customer service – retail services, warranties, repairs and replacements, etc.
• support infrastructure – all the buildings, administrative staff, insurance, etc., needed to run each of the above “components”

Economies of Scale

I also take into account whether the item is mass produced, or whether the service is provided by a local small business — since materials or services do not come cheap on a single unit basis — in order to see if product is (seemingly) affordable, or worth what is being charged.

When a Bargain is Not Really a Bargain

However, when I see a product that is too cheap, then I have to assume one or more of the following must be true:

1. Outsourced manufacturing – The product is produced overseas, where wages are much lower, and worker treatment may be substandard or abusive, such as sweat shops
2. Remainders – the product is being dumped, sold at a loss because it couldn’t be sold otherwise. No one really wants it because it’s a piece of junk
3. Product Sold at a Loss – a strategy to gain market share, stifle competition, etc., like what Microsoft is doing with the Xbox 360
4. Short-sighted Management – product is manufactured with profit as the only motive — people and resources are unduly exploited for short term gain, perhaps a disregard for health and environment, etc.
5. Product is made of shoddy material, or with materials that might be unsafe – lower grade ore, cheaper plastics carcinogenic paints, leaded materials, less robust circuits, etc.
6. Product is unreliable – poorly designed components, mediorcre workmanship, and such can result in an inferior product like a cheap PC, or a car that’s a “lemon”

If it’s a service, then I have to consider whether or not the person offering the service is executing sound business practices. If the price is too low, he or she may be subsidizing the service with income from a full-time job. If there is no other job, then I would wonder whether this particular small business will be around in a year or two.

Cheapest May Not be the Best Option

So as you can see, sometimes purchasing a product or service based on the cheapest price will not turn out all that beneficial.

The product may be unsafe or it may break sooner than later — such that you need to junk it, contributing to our landfills, and need to go out and buy a replacement. Or returning it or getting it serviced may be more trouble than it’s worth due to poor customer service.

The service may turn out to be a one-time thing, with little or no recourse if you are unsatisfied.

A lot of times, we don’t think or even consider any of these things — we’re happy to simply buy, buy, buy.

photo credit: *tdl*

Have you ever:

• Shared a joke with friends?
• At a game, gave a high five to a complete stranger next to you after your team has just made a tough score?
• Chatted with a coworker about a TV show at the water cooler?

What do these three actions have in common?

They satisfy a need to belong.

The Instinct to Belong

I’m sure the development of this need harkens back to the days of the caveman — banding together was the prudent way for early man (and woman) to survive encounters with woolly mammoths, saber-toothed tigers and the like (oh, my!) — those who didn’t, did not survive, and so the instinct was passed on.

Today, however, with those dangers extinct, we find other reasons to bond together. In the end, after food and water, and perhaps shelter, that next need is the need to feel a part of a group, whether it’s a life-partner in the form of a husband or wife, or something beyond a simple pairing.

Benefits of a Group

Indeed, there many benefits to being in a group

• Teamwork – working together can overcome many weaknesses
• Social skills – being successful usually means developing social skills
• Respect for others – the best teams usually have members who respect one another
• Support from others and camaraderie within the group – when one member is down, the others can pick him or her up
• Getting things Done fast – such as in an assembly line
• Brainstorming ideas in a meeting
• Strength in numbers
• Specialists are able to be developed or recruited, since other aspects are handled by others in the group, etc.

In fact, achievements such as building the Golden Gate Bridge or Hoover Dam is only possible through the power of a group. The strongest nations, the strongest corporations, are all groups.

Being in The In Crowd

It’s more than a great Ramsey Lewis composition, the “in” crowd is what makes us feel happy when we belong to one, and certainly makes us feel bad when we don’t — whether it’s a discussion on the latest episode of Heroes, or joining the after-work soccer team, the good feeling we get from being part of something is usually ingrained in all of us from the time we’re born, with things like:

• Being held in mommy’s bosom, where it was always warm and safe
• Cuddling with a parent as a toddler
• Playing in small groups in preschool

And then leading on to:

• School clubs
• Spelling bees
• Kick ball teams
• Birthday parties
• Sleepovers
• Music class
• Little league

Then we hear conversations like:

• “Oh, my kid got into the GIFTED program.”
• “My daughter’s teacher is Ms. Smith — teacher of the year.”
• “My son got into Harvard.”
• “My daughter got a full scholarship.”

These are all everyday conversations we might hear, but they all seem to point to one thing.

A Sense of Competition, and OneUpmanship

In our society, we are taught to (try to) thrive on competition. That push to be better than the other guy or gal is oftentimes a great motivator, and many individuals excel. As a person develops their skills, he or she may find him or herself:

• on a team, or even an “elite” team
• in a fraternity or sorority
• in a club
• joining a political party
• becoming part of the workforce, for a company, or starting his or her own
• at a company, become part of a department
• joining a union, and so on.

The Dangers of a Group

As we can see, society inevitably puts us into a group. And while we’ve seen the benefits of being in a group, there are also many dangers. Those dangers also begin early in our lives.

For instance, in school, we get the “bad apples” who are immediately grouped by being sent to detention. “Loners” may be shunned by the rest of the students for being “strange” or “radical”.

At work, sometimes the employees (“us”) versus customers (“them”) will result in poor customer service — ever get the “that’s not my department” line from an employee? Or a certain department (HR or Accounting or middle management) will eliminate members of the “regular” employees.

However, the true dangers come from exploitation of individuals in the name of the group, simply because the need to belong is so strong:

• Gangs – the need to belong is strong enough to entice some young people to join a gang, where terms like “family”, “brother” or “sister” are often used. Actions are executed in the name of the gang — “initiation” rites, such as robbing someone “outside” the family, turf wars, and worse — done to elicit praise from the leader(s), to get that love that is perhaps missing from their own (broken?) homes or parents that are too “busy” or uncaring, or to have a purpose
• Fanatic groups – think of the extreme right, groups led by zealous fanatics who use their charisma to gather a devoted following, oftentimes pitting them against the rest of society or other groups deemed unworthy, promising deliverance for successful execution of their agendas
• Religion – Religion is supposed to based on teachings of their founders (Christ, Buddha, Mohammed, etc.), and these teachings are taught by those who know “the truth” — the religious leaders — and so they form the group at the top, a group that has great power. But, some of these groups inevitably abuse that power and become corrupted. For all the good that is done, there are also great harm done in the name of religion. Think the Spanish Inquisition, the Crusades, and so-called “Holy” wars
• Politics – the “us versus them” card is often played here as well, resulting in impasses on policies at home, questionable campaign contributions that can sway decisions one way or another. Groups can cause civil unrests and other disturbances. Special interests are groups as well, and have sometimes been linked to conflicts and wars abroad. There are many examples today, but easy historical examples include Hitler and the Nazis, the plight of Native Americans, global Colonialism, Yellow Journalism, etc.

Suppression of Individual Thought and Critical Thinking

It’s easy to see how the group can be exploited by its leaders. Through the use of peer pressure, fear (of being cast out, or even losing his or her life), or simply the promise of love, individual thought and critical thinking can easily be suppressed, forgotten, or simply abandoned.

This can lead to the Lemming effect, where individuals simply go along with the group, not really knowing, or caring, in what direction they’re headed — mob think.

But I think a lot has to the do with the ones who lead the groups. Be it a gang, political, religious, corporate, whatever, leaders of groups have great power. And sometimes decisions are made not in the best interest of the group, but rather in the best interest of the leaders (e.g. to preserve their power and status).

Group is Great But One Still Has to Think

In the end, I think it’s important to be aware of the grouping phenomenon/instinct. Unless one is a total hermit, becoming part of a group is inevitable.

One still should practice critical thinking, especially when the direction we’re headed is not ideal, and voice his or her concerns, or simply leave the group.

One still needs to tell the Emperor he has no clothes.

The Group to Which We All Belong

Ultimately, we should remember that, whether we want to or not, from the moment we are born, we already belong to one group.

The human race.

The World is Full of Mysteries

Ever notice how much mystery plays a part in our lives?

“Peek-a-boo! I see you!”

That innocent game we play with a baby is probably the child’s first conscious introduction to mysteries. When the blanket is up, where did mommy go? When it’s down, oh, there she is!

From that moment on, we are constantly engaged in solving mysteries.

Going to school allows us to find the answers to the mystery of:

• spelling
• arithmetic
• whether or not Susie likes Calvin

Mysteries are what fuels scientist’s curiosity:

• Are birds descendants of dinosaurs?
• Who built the giant statues of Easter Island?
• What can we do to save this species from extinction?

Many of us face personal issues to which we seek answers, such as those offered by unscrupulous marketers:

• “Learn the 10 Secrets the Pros Don’t Want You to Know!”
• “Lose 30lbs in 30 Days!”
• “Get Rich Using these 5 Easy Steps!”

We seek out and are entertained by mysteries in stories such as:

• Sherlock Holmes
• Indiana Jones
• Harry Potter

Why are Mysteries Important?

If you don’t think mysteries are important, let me ask you the following:

• Have you ever seen a movie where you start realizing what’s going to happen before it happens? Ruins the fun, right? That’s like telling people Darth Vader is Luke’s father before they saw Empire Strikes Back in 1980.
• Or how about seeing a magician do a trick that you’ve already seen before? The effect is not as…magical.
• Or why a woman wearing revealing clothing that much sexier than if she was simply nude?
• When you go see an Opera, Ballet, Musical, or Play at the theater, what if they didn’t have a drawn curtain?

We Love the Tease

Ever hear advice about writing a cover letter for your resume? Or how about a book proposal, or any proposal. What about the opening minutes of a TV show? The inside cover of a book jacket? Magazine cover? Promotional mailer?

They all feature something short, quick and easy to remember — to tease you into looking for more.

The best ones present a compelling mystery, one which you are eager to solve.

The Quest for Knowledge

• If fiction, we have the “MacGuffin”, what director Alfred Hitchcock referred to as an object or person — SOMETHING! — that is being chased after, sought after, and fought over. That continued searching is what the viewer of his films get hooked on.
• In Dashiell Hammet’s Maltese Falcon – detective Sam Spade is after the “black bird”, a supposedly jewel-encrusted statuette worth millions. His partner is murdered, and various parties are all after the falcon. What’s going to happen?
• J.R.R. Tolkien’s Lord of the Rings – how is Frodo and his band going to destroy the One Ring, in the face of overwhelming odds?

In real life, we have the quest for knowledge.

• Buddha, in the process of becoming the Buddha, sought to answer to why humans suffered
• Leonardo Da Vinci, the Wright Brothers, and other dreamers sought out the answers to flight.
• We each all have our goals, and often wonder how we are to achieve them.

Mysteries engage our minds, our imagination, and our creativity.

The Mystery of Blogging

It even applies to our blogging.

Why do we ultimately subscribe to someone’s RSS feed?

To find out what’s going to be written next.

Have a great weekend!

I leave you with the following inspirational video clip:

TEDTalks: J.J. Abrams: The Mystery Box

Jame’s post on PLR articles yesterday got me thinking. What’s wrong with the PLR articles?

Too Much Run-of-the-Mill Content

PLR articles or Private Label Rights articles, if you don’t already know (I didn’t), are pre-written content that a subscriber can use for his or her own blog. Ideally, the blogger using the article will dress up the content, add his or her own twist to it to avoid having the exact same content as someone else who might have signed up (read: paid) for the same batch of PLR articles.

According to James, though, the proliferation of these cheap, repackaged material that is sold to thousands, if not tens of thousands of bloggers looking for content (with “low” prices, so volume must be high to gain profits) to fill their blogs will overwhelm the internet as we know it, burying us in a flood of recycled content that is old, stale and regurgitated.

The Microstock Business Model

What James is describing sounds similar to what professional photographers are experiencing in recent years as well, specifically with stock photography.

With free photo sites like Flickr (which is great!) and multitudes of “penny” stock — or microstock — image companies, the past work of photographers sitting in the vaults of the giant stock image companies become less valuable. Certain new work undoubtedly is worth less as well due to increased competition. (Wikipedia entry on microstock photography)

Professional photographer John Harrington, in his Photo Business Blog, describes it best: who needs to license a picture of the White House when you can find (a free) one on Flickr that is just as good?

Just as James sees PLR articles as a bad business practice, Harrington also finds the microstock model lacking as well. The once almighty Getty Images bought one of the larger microstock companies, iStockPhoto, and consequently shot themselves in the foot, according to Harrington. Why pay $200 when you can pay $1 for the “same” image? (Getty was recently sold to a private company, so we will see if doing so will mean a shift in focus back to doing what’s beneficial to their content providers — the photographers instead of what shareholders want — the bottom line.)

What’s Wrong with the Microstock Business Model?

I bet in the beginning, the early adopter photographers who put up their images on sites like Shutterstock, which currently pays 25 cents per download, made off pretty well. On this particular stock site, it pays 25 cents to the photographer for each of his/her image that is downloaded, so it states if your image gets downloaded 2000 times, you get $500. Sounds good, right?

Well, it is if you, the image-creator, were on a roster of only several hundred photographers, and you had at least a few dozen top-selling images: $500 x 20 images per month = pretty good money!

However, the site mentions these stats as of today:

• 3,141,584 royalty-free stock photos
• 36,756 new stock photos added this week
• 91,940 photographers

Over 90 thousand photographers. And over 3 million images. Seems like a lot of great choices for the end users: tons of high-quality, royalty-free photos at low, low prices. But how is it for the content creator — the photographer? Of 3 million images, how many are “top-selling”? One must realize that if the supply far, far outweighs demand, the likelihood of anyone having a top-selling images becomes marginally better than winning the lottery.

How many images does the photographer need to have that sell? Would they get enough payment to make a decent living? If not, they’ll have to do something else instead of creative great images, wouldn’t they?

Who actually makes the money here? Hint: the middle-man (remember it’s a numbers game.)

PLR Articles is the Microstock of Professional Writing

I believe Jame’s sentiments about PLR articles is the same as what I’ve described about the microstock business model. The people that truly profit from PLR articlers are the ones selling them — the middle men/women who promise writers hefty pay-out for their well-researched, well-written content. Those content-providing writers who got into the game first are sure to do well, just like those early-entry stock photographers, but as more and more dive in, the result will most likely mirror what’s happened with stock photography — writers would have to write more and more content to generate the same income, most likely resulting in poorer work, and devaluing the overall web experience.

What Will Happen?

While James may be going for the dramatic flare when he says the influx of run-of-the-mill, repeated content will CRASH the internet, I have to think that while the internet will most likely survive, the writing landscape will undoubtedly change.

According to Technorati’s State of the Live Web report (April 2007),

• approximately 120,000 new blogs are create each day, or 1.4 per second
• bloggers write 1.5 million posts per day, or 17 posts per second

Mind-boggling, er…rather, mind-bloggling when you think about it.

What will happen in the end, I think, will be up to us, the bloggers who care about what we want to say, and ultimately who care about our readers.

Already, I see some hints of things to come, but I’ll save that for a future post. Thanks for reading!

photo by Mats Gullikstad

Catherine’s post and a recent one by James reminded me of recent thoughts on customer service.

It’s a Numbers Game

I say that the main reason we experience poor customer service is because it’s a numbers game.

So, what are the numbers and who is this game’s players?

The numbers are those following the dollar sign, namely profits. And the players are the shareholders who own equity in these companies. In an effort to show continued growth, company bean counters are ordered to cut costs, and the resulting emphasis on sales and profits mean that things like customer service often gets de-emphasized.

In a country with over 300 million people, these companies know that any disgruntled customer will be easily replaced by another unsuspecting one. The lure? Low prices. And I mean really low. So low that each item itself must have a very low profit margin. Which means everything must be sold in huge quantities in order for the company to show adequate profits.

An Example: Best Buy

A year or two ago, I bought a DVD box set of a movie trilogy (Back to the Future, if you must know) from my local Best Buy. However, once I got home and put in the first disc, I realized I had mistakenly bought the pan-and-scan version instead of the widescreen version (always preferable, imho).

When I went back to the store to request an exchange, the person at the return counter gave me a bunch of reasons why I can’t return it, e.g. it was already opened, etc. Mind you, I went in to EXCHANGE it for the widescreen version — it wasn’t like I was somehow pirating the video and RETURNING it. Anyway, after a polite conversation with a supervisor, I got my widescreen box. Still, the experience left a sour taste in my mouth.

Now, will I shop at Best Buy again?

Sadly, yes. But, not if I can help it.

As long as I and millions of others have that same attitude, then, I don’t see how a big chain will improve their customer service. There’s just no incentive. Companies like Best Buy, Wal-Mart, and the like know that their low prices will inevitably draw you back (like, $30 for a DVD player?).

The Solution to Bad Customer Service

However, we’re not completely at the mercy of these companies.

• Try a different store branch – sometimes a different branch of a store will have more caring employees (see below for an example)
• Try a different store – instead of Best Buy, try Circuit City, or Fry’s.
• Try a local store – you may have to pay more, but the service can be better (see below)
• Shop online – there are a lot of alternatives online, but stick to the well-known retailers, and check www.resellerratings.com if you have any doubts

You’ll notice the one thing in common to these alternatives: Voice your displeasure by spending your money elsewhere.

The Importance of People

Through it all, the most important thing to remember is that the kind of people running your local whatever-store makes a big difference in the kind of customer service you may experience.

Even a different branch of the same store, for instance.

Union Bank is one institution I deal with on behalf of a non-profit organization for which I volunteer. I’ve had to call their 800 number on several occasions, and the experience is often less than stellar. In the East Bay, they have a physical branch I’ve visited. It has mediocre to poor customer service, depending certain alignments of the celestial bodies.

But the branch in South San Francisco is superb. I attribute this solely to the VP there, Laura, who seems to have the enthusiasm of 10 people. The other employees there are also very helpful, no doubt because Laura had a hand in their hiring, I’m sure.

You Get What You Pay For

This saying is true when it comes to customer service. For those places that sell cheaply priced goods, how much of that profit goes into employee salaries, product exchanges and returns and replacements, employee educational programs, and advancement opportunities and other incentives?

It seems like stores that have slightly higher prices are more apt to have better customer service, and of course, in high-end boutiques or luxury car dealerships, excellent service is de rigeur.

Caring About People, Not Profits

But whether it’s a low-end or high-end business, the key to good customer service is that a business owner needs to care about his or her customers, and also needs to hire people who also care about customer service. The businesses that are successful (in a good, tell-about-them-to-your-friends-kind-of-way) are the ones who care more about acquiring and keeping loyal customers, rather than caring only about short-term profits.

That’s how I want to be treated, and that’s how I treat my clients.

Take care of your customers, and the profits will come.

photo by Ken McCown

When They’re Automatic Faucets

Has this happened to you?

You go into a restroom at a department store, or a movie theater, or airport, and inside you find the sinks all sport the new “automatic” faucets that dispense water when you move your hands underneath the spigot.

In theory.

They’re more trouble than they’re worth

You can be sure that more often than not, when you wave your hand under one, nothing happens except for the slight physical exertion from the concert effort of a number of muscles in your upper body, arm and hand. You can hear the sound of a pin drop because there’s no water!

Then you move to the next faucet — okay, that one works.

Now to the paper towel dispenser. Automatic again. And of the three there, one doesn’t work. Oh, look here, there’s a manual paper dispenser — that’s why there’s three, they forgot/didn’t have time to take one down.

And have you ever sat on an autoflushing toilet? Don’t get me started.

Get rid of the Gadget-y Plumbing

I would like to see these modern “conveniences” done away with.

• They run on electricity or batteries – thus, another waste of energy — what happens when there’s a blackout — and if it’s batteries, more waste to add to our landfills when they run out of juice, which, in my experience, is often
• They are not convenient – is it too much trouble to simply flick the lever of a normal faucet? Or how about installing the foot activated switches you find in hospital rooms?
• We have enough digital gadgets in our lives – really, the restroom should be the last bastion of analog devices.

Okay, end of rant. Have a great weekend!

With weekly fervor over the United States Presidential primaries right now and Election in November, I am reminded of one of my favorite science fiction novels, Ender’s Game.

A Prophetic Subplot?

In Ender’s Game, one of the main subplot involves manipulating Earth’s various governments and societal sentiments through the use of diametrically opposing political commentaries, written by Ender’s older (genius as well) siblings, and distributed via their version of the internet.

The pseudonyms they used were Locke and Demosthenes, and their writings polarized different groups of people, and thrust their online personas into the limelight. (There’s more to the plot, but that’s enough for my purposes here).

Blogs and their Effects

Of course, in real life, we have blogs.

One would think that blogs can truly be used to broadcast a candidate’s message directly to people out in the blogosphere, and perhaps even engage in constructive commentaries among other politicians (I know, wishful thinking).

And perhaps they are. A little.

A Flaw in Today’s Politicians’ Blogs

When I take a look at the blogs of the major candidates — John McCain, Hillary Clinton and Barack Obama — I notice one thing they all have in common:

None of the candidates write on their own blog (as far as I can tell).

Why is that?

The blogs I’ve seen have posts written ostensibly by campaign managers and other like-minded supporters in their respective camps.

Should Politicians Blog (Subscriptions = Votes)

Could you picture a politician’s blog with 100′s of thousands, or perhaps millions of subscribers, dwarfing the “superblogs” I’ve seen so far? Would it be possible? I’m not sure.

Could you imagine looking at a politician’s feedburner count to see how popular he or she is? Wouldn’t it be kind of like voting?

But, maybe the time isn’t ripe yet.

Perhaps there’s a lack of a critical online mass (e.g. not enough voters are online), or perhaps the recent failures of electronic voting systems make people (and candidates) hesitant about security and authenticity, or perhaps these politicians just don’t have time, being out in the public eye all the time. Whatever.

But as the blogosphere continues to grow, I think blogs will play a more and more important role in shaping societal opinions, public policies and a whole lot of other stuff falling under the realm of governments.

Certainly Local Politicians Should Blog

At the least, on a local level, a mayor or a council member can easily start and maintain a blog to inform and gain feedback from their respective constituents. The numbers would be more manageable, and the communication between politician and people would stay more narrow, focused on local issues at hand.

In any case, I hope to see better, more informative, more constructive ways of using the web to broadcast a candidate’s message, and to engage with people in positive ways.

I realize I’ve only touched the proverbial tip of the iceberg in this matter. It will be interesting to see what happens in the years to come.

What do you think?

A few clues as to what I believe is one of our most precious possessions:

• It bonds us with our family and friends.
• It is a conduit to our past.
• It enables our habits.
• People can perform great feats because of it.
• It can also debilitate us, if we let it.
• We laugh because of it.
• We cry because of it.
• We rely on it every day.
• Some people willingly deny it as a way to elude responsibility.
• Some people unwillingly lose it.
• It can become sweeter with age.
• Our other possessions are more precious because of it.
• It is more precious than any amount of money, for money would be useless without it.
• It is more precious than even the One Ring.
• It is what we are, it is who we are.

What is it?

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Our Memories.